Tom hanks says in Forrest Gump "He got me invested in some kinda fruit company.” referring to Apple
Imagine Apple stores no longer have Cash Registers. Each store conceirge (note the word!) has a portable scanner in their hip holster, Receipts are e-mailed on the spot or, if the customer prefers, a paper version emerges from printers hidden underneath display tables.
"We try to pattern the feeling to a 5-star hotel," said Apple's retail chief, Ron Johnson. "It's not about selling. It's about creating a place where you belong."
I cant imagine Apple has innovated so much that it offers the following:
"For $99 a year, a customer gets up to one hour a week to learn about a wide-range of subjects tailored to the customer's interest or abilities. The program is for beginners and experts alike and can cover how to set up computers, make movies, build Web sites or put together a scrapbook or family newsletter."
No comments:
Post a Comment